« Resilience means fearing nothing and foreseeing the impossible »

8 July 2020
ausy-resilience
The outbreak of the pandemic left many decision-makers utterly stunned. In early March, Régis Chaperon posted a series of articles on LinkedIn that helped them understand how to make the shift from shock to action. The response was so positive that he decided to share his thoughts more fully in a book.

You’ve just published La Résilience d’entreprise (“Company Resilience”), available on Amazon.  Who is the book for?

It’s an operational guide intended primarily for CEOs, those who hold their company’s decision-making power and shape its strategy.  But managers, freelancers and self-employed entrepreneurs will also find it very helpful.

What’s it about ?

It lays out an effective, rational methodology for building a company’s resilience.  I have lots of experience in individual resilience behind me based on my risk management skills.  So I decided to adapt it to the business world to help decision-makers, who were really shaken up by the coronavirus crisis. 

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What’s your methodology based on ?

It’s based on ARMES (translator’s note: the French acronym for Analyse des Risques Majeurs et Essentiels à la Survie, or Analysis of Major Risks Essential to Survival), which identifies 12 worlds of risks, and on the SPIDER network, which allows the interdependence of risks to be visualised.  A spider can repair the holes in its web after it rains as long as the main structure hasn’t been destroyed.  It’s a bit like that for companies. They must identify the chain reaction of impacts caused by specific “crises” in advance so as to not leave themselves extremely vulnerable in the event of a shock.  Once the risks have been analysed, the deliverable is the Reasoned Resilience Plan (RRP): the actions to design and implement to control each risk.  To take a simple example, to deal with the risk of a flat tire, the RRP will consist of carrying a spare tire and the equipment necessary to change it.

Thorough risk analysis is therefore fundamental ?

Yes. It’s essential to analyse risks in a cold, rational way, without cognitive bias, and especially without making the mistake of ruling out a risk because you think it’s got no chance of occurring.  Resilience means fearing nothing and foreseeing the impossible.

Do you think companies care enough about their resilience?

If they don’t, they should!  Crises will always occur, even if we don’t know what kind: economic, health, social, monetary, industrial, whatever. Like people, companies are constantly confronted with taking decisions in a VICA world (Volatile, Uncertain, Complex and Ambiguous) based on changing and incomplete information.  Becoming resilient means being organised so that a shock doesn’t kill us by developing our ability to absorb the shock in order to resume normal operations as quickly as possible.

Book available on Amazon

 


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About the author : Regis Chaperon

Régis Chaperon is an engineer-consultant at Ausy in the IT engineering services’ Auditing & Monitoring unit.  He specialises in risk management and currently works for the French National Railways’ Cybersecurity Department.

 

 

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